It has been infuriating. Your new web page has been up and running for twelve weeks now and it is just not attracting the kind of revenue you were banking on. When you released this web page you really felt as believed it’d be a success. You learned a great deal from your prior mistakes with other web pages; you carried out solid detailed keyword research beforehand and ensured the site was fully optimized for the search engines right out of the gate. The site is truthfully ranking much better than you’d expected it would after only twelve weeks and your analytics data is suggesting that it’s getting a respectable amount of traffic.
The problem is your bounce rate and conversion rate. Too many people are leaving without making a purchase. It is frustrating to see all that traffic slipping through your fingers. Your friend who is a decent web designer, says that there is nothing obviously wrong with your home page and suggested that a good way to increase internet sales is to add live chat support.
## I am seeing these live chat buttons more and more lately but seriously I don’t understand the appeal of them
The reason you are seeing them so often is that they work. Web firms are coming to recognize the importance of providing live customer experience to their sites. Customers who have been coaxed into a chat are quickly more involved in the web page. This is precisely the same reason why traditional bricks and mortar stores have clerks on the sales floor; it’s more difficult to disengage from a situation if there has been some sort of human contact made even if it is only superficial.
## I only just launched the web page I don’t want to have to overhaul the whole thing already
Luckily there is no longer any need to overhaul a web page simply to add live chat capabilities. Today’s chat support software makes incorporating chat buttons and fields incredibly easy. In fact it is scarcely more complicated than incorporating a facebook button or setting up analytics.
## Who’s going to answer the chats? I cannot be chatting up customers 24/7.
Today there’s no need to man your own chat. There are numerous firms available who supply not only the chat software and support but additionally supply trained chat operators to man your chats on your behalf, answer customer inquiries, and collect important online business leads.
## But how’s an outsider going to answer questions for my company?
Professional chat operators can be fully briefed and trained on your business so that you can be sure that they will represent your site the way you wish. Most of your customer will likely ask the same dozen or so questions. One of the benefits of having live chat is that you can discover some of the questions you weren’t expecting.
Whether you must increase internet sales or create online business leads, live chat software is the wave of the future. There are numerous firms out there offering the service, and for that reason the landscape is very competitive which obviously works to your benefit. If you take some time there’s no reason at all you shouldn’t be able to discover a package that’s right for you.
Would you like to qualify leads and increase your bottom line? It’s easy with chat operators. Let jetspring show you how with their innovative chat solutions. Visit jetpring.com for more information or call 877-578-0008