Celebrities always seem to be fair game for the general public. They get rocks and criticism thrown at them all the time. Don’t some folks love it when they fall from grace and show us just how human they really are? While it’s not something that we’d like to happen for brands and companies, it’s still pretty interesting for most people when companies goof up.
It gets easier to throw rocks online where your brand is visible to roughly 2 billion users. From blogs to forums, product reviews to social media sites, online brands are vulnerable to some of the severest criticism that easily cross the bounds of decency into malicious slander and libel. This holds true whether the brand is famous or not.
There are no rules online, just your sense of common decency. Unscrupulous competitors don’t have to abide by it and they can launch into defamation of character at will from any of the well-known social posting sites. Paid product reviewers have been known to engage in it as well. Dismissed employees hiding under anonymity can also attempt to destroy what you stand for online due to long-standing grudges. In the end, your online image suffers unless the situation is managed.
Once your brand gets an onslaught of malicious attacks, a couple of things may happen. The damage to your image can be so severe as to render the product unmarketable that it would be wise to just drop it entirely. Or it can earn a notorious name, which would still cause you to lose your markets. Either way, you’d be better off spending to promote a fresh brand name instead of wasting more cash to revive your smeared reputation.
Don’t let that happen as starting fresh can be a lot more expensive than doing brand protection early in the game before it gets to the point of no return. While some negativity and criticism is healthy online, which you can safely ignore, you also have to remain vigilant and make sure they don’t cross the line into slander and libel. You have to have a more assertive reputation management plan in order deal with the situation.
You could haul those who wrote the negative online content to court. However, that’s really just a show of force that can take years and financial fortune to be resolved. Meanwhile, your reputation is fast eroding with unmitigated slander and libel online. What could a significant compensatory damage do for you should you win the case when your image online has become so battered that you have to close shop?
The most sensible option against defamation slander is to tap into SEO strategies and tools for online reputation management. Do it right from the start to push knock offensive sites down the search result pages where they can no longer do any damage. This is one subtle but cost-effective method which can mitigate the situation at the soonest possible time.
While it’s a good idea to learn how to do this yourself, this method requires advanced tools and strategies that would take while to master. And in the battle to win back your reputation, time is of the essence. So do your brand a favor by getting a SEO professional trained in defamation slander repair services to do the job right away.
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